Tutorials

Here you’ll find step-by-step video tutorials on setting up your online class bookings account, how-to book/cancel classes and how to waitlist.

 

Simply scroll down to find the correct video,

 

If you prefer written instructions, we have a step-by-step guide on how to set-up your account located below the videos (scroll down).

 

If you are experiencing any issues setting up your account after watching the tutorial, visit our support page.

SETTING UP YOUR ACCOUNT FROM YOUR DESKTOP/LAPTOP

WRITTEN STEP-BY-STEP INSTRUCTIONS

  • STEP 1:  Head to our bookings page.
  • STEP 2: Select ‘My Account’ (located in the top right corner). Please note if using your mobile you may be asked to allow cookies, press ‘OK.
  • STEP 3: Select ‘Need New Password’
  • STEP 4: Enter your e-mail address
  • STEP 5: Check your e-mail for a message from Kaya (check your spam/ junk folder if you haven’t received)
  • STEP 6: Click on the ‘Need new Password link’
  • STEP 7: Create a password. These will be your login details moving forward.
  • STEP 8: Click on the ‘MY INFO’ tab
  • STEP 9: Ensure the SMS notification boxes are CHECKED so you receive waitlist & booking notifications
  • STEP 10: Press SAVE

Video: how to book & cancel classes

How to waitlist for a class if the class is FULL

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