Tutorials

Here you’ll find step-by-step video tutorials on setting up your online class bookings account, how-to book/cancel classes and how to waitlist.

 

Simply scroll down to find the correct video,

 

If you prefer written instructions, we have a step-by-step guide on how to set-up your account located below the videos (scroll down).

 

If you are experiencing any issues setting up your account after watching the tutorial, visit our support page.

Video: how to book & cancel classes

How to waitlist for a class if the class is FULL

SETTING UP YOUR ACCOUNT FROM YOUR DESKTOP/LAPTOP

WRITTEN STEP-BY-STEP INSTRUCTIONS

  • STEP 1:  Head to our bookings page.
  • STEP 2: Select ‘My Account’ (located in the top right corner). Please note if using your mobile you may be asked to allow cookies, press ‘OK.
  • STEP 3: Select ‘Need New Password’
  • STEP 4: Enter your e-mail address
  • STEP 5: Check your e-mail for a message from Kaya (check your spam/ junk folder if you haven’t received)
  • STEP 6: Click on the ‘Need new Password link’
  • STEP 7: Create a password. These will be your login details moving forward.
  • STEP 8: Click on the ‘MY INFO’ tab
  • STEP 9: Ensure the SMS notification boxes are CHECKED so you receive waitlist & booking notifications
  • STEP 10: Press SAVE
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