Tutorials

Here you’ll find step-by-step video tutorials on setting up your online class bookings account, how-to book/cancel classes and how to waitlist.

Simply scroll down to find the correct video,

If you are experiencing any issues with bookings, visit our support page.

Experience a Class

Video: how to book & cancel classes

How to waitlist for a class if the class is FULL

SETTING UP YOUR ACCOUNT FROM YOUR DESKTOP/LAPTOP

WRITTEN STEP-BY-STEP INSTRUCTIONS

• STEP 1:  Head to our bookings page.
• STEP 2: Select ‘My Account’ (located in the top right corner). Please note if using your mobile you may be asked to allow cookies, press ‘OK.
• STEP 3: Select ‘Need New Password’
• STEP 4: Enter your e-mail address
• STEP 5: Check your e-mail for a message from Kaya (check your spam/ junk folder if you haven’t received)
• STEP 6: Click on the ‘Need new Password link’
• STEP 7: Create a password. These will be your login details moving forward.
• STEP 8: Click on the ‘MY INFO’ tab
• STEP 9: Ensure the SMS notification boxes are CHECKED so you receive waitlist & booking notifications
• STEP 10: Press SAVE