Work with us

Do you have a passion for health and wellness? Are you great at building relationships, which ultimately lead to a ‘sale’? This could be the perfect position for you.

What you will experience as a Membership Relationship Advisor

We do not believe in the hard sell or a scripted sales approach. Our philosophy is centred around creating relationships and genuinely helping people with their wellness goals.

Have you imagined a sales role that didn’t feel like you were actually ‘selling’? Being part of a team that genuinely helps people mentally and physically?

This role gives you the opportunity to connect with people, listen to their stories, nurture and provide solutions for them in a safe and welcoming space.

You will also get the chance to form and maintain long lasting relationships, not only within the community, but with corporate organisations and local businesses to name just a few.

What we expect from a Membership Relationship Advisor

We are looking for a self-motivated sales professional who possesses exceptional relationship-building skills and above all demonstrates initiative in creating a client base.

Someone who wants to help people and support them with their wellness journey and provide the right options for them to join KĀYA. Along with constantly thinking of ways to generate new and most importantly maintain opportunities through corporate, local and member relationships.

Someone who seeks growth and will treat the role as if it were their own business as the role provides uncapped earning potential.

As you’ll be working autonomously from time to time, you will have an opportunity to really make your mark in this rapidly growing sector of the industry.

Do you possess the attributes required to succeed in this role?

• Previous sales experience within a direct selling-based industry and a proven track record.
• Proven history in building new corporate partnerships, joint ventures and relationships.
• Business development experience (preferred but not essential if the individual has a willingness to learn and then deliver).
• An achievement-driven and focused approach.
• Impeccable planning and time management skills.
• Disciplined and productive with execution of strategies.
• The ability to identify and implement change for improvement.
• Health club or service-based industry experience (preferred but not essential).

As the face of KĀYA, we require a bright, energetic, empathetic, task oriented and above all ‘service’-focused individual.

What we expect from a Member Care Receptionist

As the first touch point at KĀYA, we seek professional, self-motivated individuals who genuinely thrive on supporting members through their health and wellness journey.

We are a team of individuals who possess exceptional empathetic, relationship-building skills and do everything possible in making sure each member’s visit is a memorable one.

We seek candidates who are flexible, as shifts will include early mornings (5:15am weekday opens), evening-time close (between 8pm & 9pm on weekdays) and weekend work (7.30am till 5pm).

This role is suitable for individuals who may be studying, returning back to the workforce or interested in seeking a career change.

We kindly ask that you refrain from applying if your availability is limited, as we strive to ‘serve’ our members within our clubs that operate seven days a week.

Do you possess the attributes required to succeed in this role?

• Previous service-based / customer-facing experience within hospitality, retail or health and fitness.
• Proven track record in building relationships with genuine care.
• An achievement-driven and focused approach.
• Impeccable planning, organisational, multi-tasking, and time management skills.
• Disciplined and productive with execution of tasks.
• A huge team player.
• Seeks and embraces change for improvement.
• Confidence and assertiveness in dealings with members, staff, and colleagues.
• Excellent communication and customer service skills.
• Openness and eagerness to learn.
• Solutions focused.
• Excellence in personal grooming and presentation.
• Thrives within a fast-paced environment.

KĀYA is quickly growing and as a result, our existing personal trainers are nearing capacity. We are seeking self-motivated, driven, outcome focused, experienced and knowledgeable personal trainers who have a proven track record in supporting members achieve their desired goals.

KĀYA is not the club with 20+ personal trainers roaming the gym floor – each club currently has up to two personal trainers, making for a thriving business prospect for a professional that possesses strong business acumen skills and understands how a fast-paced business functions.

KĀYA Personal Trainers must carry current Certificate IV qualification, First Aid, CPR, Professional Indemnity & Public Liability Insurance.