KĀYA is a family business
Founded by husband and wife Christian and Koula Ruggeri, KĀYA is – and always will be – a family business built on passion and genuine care. Together, we’ve spent more than 35 years in the fitness and wellness industry, and what drives us hasn’t changed: we want our members to feel seen, supported and at home the moment they walk through our doors.
Our members are everything to us. You’re not just part of the club – you’re the reason it exists. That’s why we show up every day with one question in mind: how can we make this even better for you?
“Every decision that’s made, we do with our members’ best interests in mind.”
Christian Ruggeri
Co-Founder
Watch this video to learn everything you need to know before your first class — from how your membership works to what to expect in the club. Prefer to read? Simply scroll down for all the details.
Our Classes
Class Bookings
- All bookings are done through App or Member Portal.
- Bookings are required for all classes (you are not required to book for weights/cardio zones).
- Members can book 2 x class per day. If you want to attend a third class, simply see reception 15 minutes or less prior to class commencement and if there is space available, they will book you in.
- Bookings open 3 days in advance.
- You can cancel up to 2 hours prior to class commencement. Cancellations received with less than 2 hours’ notice / no-shows incur a $35.00 late cancel fee.
- If the class you want is FULL, we recommend popping yourself on the waitlist. You will receive a PUSH notification via the KĀYA App if you secure a space in class (you must have notifications enabled).
- If you are on a waitlist for a morning class, ensure you are up early enough for the class OR remove yourself
from the waitlist, as you could be bumped in overnight and late cancel/no-show fees will apply. - Please arrive 10 minutes prior to class to
allow us to check you in.
Class & Studio Etiquette
Our priority is for members to have a memorable and positive experience every time they visit us. With this in mind, we kindly ask that you follow our studio & class etiquette.
- NO mobile phones in any class studios or in weights/cardio zones
- NO glass water bottles
- NO shoes/footwear (yoga, pilates & barre classes)
- NO personal belongings in class. Please use complimentary lockers provided
- NO late arrivals into class will be permitted for safety reasons
- NO leaving class early
- NO attending the club if you are unwell
- YES a sweat towel is must when exercising (hire service available at reception)
- YES sanitise / wipe down equipment before/after use
- YES always advise teacher prior to class of any injuries / pregnancy
- YES covered footwear
Reformer Made Simple
Setting up your reformer is the first step to feeling strong, safe and confident in class. In this video, Lauren shares how to adjust your straps, springs and footbar so your reformer is ready for you. Whether it’s your very first class or you’re refreshing your technique, these simple tips will help you make the most of your practice..
EDUCATION
At KĀYA, education is at the heart of what we do – because confidence starts with knowledge. A membership offers more than classes and club access; it teaches, empowers and supports your growth every step of the way.
Education creates confidence
Education covers a variety of health and wellness, self-development, motivational and inspirational topics. Our Essential Courses are ideal for new members or for anyone who wants to develop or enhance their skills in Pilates, Yoga and Barre. With instruction on how to use equipment and perfect your technique, our courses will instil confidence – helping you reach your health and
wellness goals more efficiently.
KĀYA has partnered with Barre Body to offer Pilates teacher training Courses so you can develop the skills and knowledge you need to become a Pilates Instructor. A course designed for the next generation of confident, creative and industry-ready instructors. You’ll graduate confident, qualified, and ready to lead dynamic Reformer classes that are equal parts purposeful, challenging, and unforgettable.
You don’t have to compromise on quality or consistency. Stream studio-quality classes led by your favourite instructors across Pilates, Yoga, Barre and functional training. From quick 20-minute sessions to full-length workouts, every class is designed to keep you motivated, balanced and connected to your routine, even when you cannot get to the club.
Our personal trainers and exercise physiologists bring more than accountability, they offer knowledge, care and tailored progression. Together, you’ll set meaningful goals to suit your body, lifestyle and ambitions, so you can train smarter, move better and feel stronger
Recover at KĀYA
Step away from the grind of daily life and into complete serenity. Our KAYA Recovery Gold membership is your sanctuary to total restoration and renewal.
Frequently Asked Questions
What do I bring to a class?
Just yourself & a sweat towel. Leave all your personal belongings in a provided Complimentary locker, No Phones, No Bags and No Shoes in the studio.
What if I forget my towel?
You can hire a towel at reception. For your convenience 10 pack towel cards are also available which provide a saving.
Can I attend classes if I have an injury?
Our member’s safety is our main priority. Always let your instructor know at the beginning of class if you have any injuries – and make sure you STOP exercising if something doesn’t feel right. Some injuries may require medical clearance from a practitioner before you can continue to attend
class.
What classes can I do if I’m a beginner?
All Classes are suitable for all levels. Our instructor team will always ask at the start of each and every class if there are any new members or members that have attended less than 5 classes. You are welcome to introduce yourself to the instructor. And remember to take your own time in class.
Are mobile phones allowed in the club?
Mobile phones are prohibited in class for your peace and safety. Please respect the privacy of fellow members and refrain from using your mobile in the change rooms and on the weights and cardio floor.
Can I bring a friend to class?
Absolutely. If you have a friend or family member interested in joining KĀYA, simply head to the back page of this booklet for information on how to book.
What if I fall Pregnant?
Congratulations! At KĀYA, the safety of Mum & Bub is our main priority. As part of our duty of care to you and your child, we have important procedures you need to be aware of in the event you fall pregnant, so please contact the club to let us know.
.What if I need to update my billing or contact details?
For anything membership related, simply log in to the member portal via the ‘log in’ button on our website
What if l am going on holiday or need to freeze my membership due to illness, injury, relocation, pregnancy?
You can freeze your membership. Simply head to your member portal and complete an online ‘freeze request form’ or see reception. Conditions apply.
What if I am unable to complete my minimum membership term?
If you have 6 or more fortnightly debits remaining on your membership, you may transfer your Membership to a third party provided that an Administration Fee of $130 is paid, If the transferee taking on any corporate or student packages is also an existing full-time student/employee of KĀYA current registered corporate (proof of enrolment/employment required).
What if I am unable to complete my minimum membership term and do not want to transfer my membership
An early departure fee based upon the remaining period of your Minimum Membership Term will be calculated. If between $395 and $795 remains
owing a total of $395 is payable. If >$795 remains owing a total of 50% of remaining Membership fees is payable.
Share The Love
Your Friends Come with Benefits
If you have any friends or family members who want to experience KĀYA, invite them in for a complimentary class as your guest!
Simply follow the below steps:
- Open your KĀYA App
- Click ‘Referral Programme’
- Click ‘Send Invitation’
- Send your unique invite to your friends
- Receive ‘2 weeks free’ when they become a member
Book Your First Class
Ready to begin? Book your first class and experience a wellness destination designed to feel like home — where you can move with intention, grow with confidence, and truly belong.
At KĀYA, wellness is not a class – it’s a way of life.
