COVID-19 Special Freeze Conditions:

Requests for COVID-Time Freezes must be submitted to Kaya in writing no less than 3 days prior to the commencement of the Freeze.

You must qualify for the following reasons if you select COVID-19. Memberservices may be in contact to obtain confirmation/proof. All other freeze conditions still apply.

· Immune compromised personally or caring for someone

· Working from home and the club is not local to your home

· Relocating temporarily and club is no longer local.

STANDARD CONDITIONS FOR TIME FREEZE

1. Full fortnightly membership debits will resume automatically after completion of the Freeze period.
2. Requests for Time Freeze must be submitted to Kaya in writing no less than one (1) week prior to the commencement of the Freeze.
3. Time Freeze is granted on written application for a minimum of TWO (2) consecutive weeks, and in fortnightly blocks thereafter up to a maximum of TWENTY-SIX (26) weeks.
   • Holiday & Other minimum 2 weeks, maximum 12 weeks
   • Business relocation minimum 2 weeks, maximum 26 weeks
   • Medical minimum 2 weeks, maximum 26 weeks
   • Pregnancy* minimim 2 weeks, maximum 26 weeks
4. The following documentation must be provided with the Time Freeze Request Form:
   • Business relocation – a letter from the employer on company letterhead confirming the commencement date and duration of relocation
   • Pregnancy*/Medical – an appropriate medical certificate or doctor’s letter
5. Fortnightly membership payments will be adjusted to reflect the Freeze period.
6. A Time Freeze fee of $10.00 per fortnight will be debited to your nominated account during the Freeze period. Members with pre-paid memberships are required to settle freeze fees at the time of submitting their Time Freeze Request Form.
7. All membership dues must be paid up to date prior to Time Freeze being approved.
8. The minimum term agreement will be extended by the period of the Time Freeze, therefore the member will be obliged to pay the minimum agreement amount regardless of the Time Freeze period.
9. Adjustments to the Freeze period must be made in writing.
10. Pro-rata membership fees will be calculated for any member returning to the club prior to the completion of their Time Freeze.
11. Members may not use the club facilities during the Time Freeze period.
12. Members requiring confirmation of their Time Freeze request may contact the club.
13. Full fortnightly membership debits will resume automatically after completion of the Freeze period.

* A medical clearance from your treating practitioner is also required post pregnancy confirming you are able to resume exercise.