Kaya Online Bookings

a) You are fully vaccinated against COVID-19 or have a valid medical exemption (proof may be required upon entering the club) b)You are NOT currently required to be in quarantine because you have been diagnosed with coronavirus (COVID-19) c) Are not experiencing any flu-like symptoms i.e. fever, cough, runny nose, sore throat, shortness of breath. d) You have not been directed to a period of 14-day quarantine by the Department of Health and Human Services (DHHS) as a result of being a close contact of someone with coronavirus (COVID-19) OR been in contact with a confirmed case of COVID-19 (anywhere and/or in the community, house-hold / work) or with someone awaiting the results of COVID-19 testing within the past 14 days. e) You understand that during the COVID-19 pandemic, close individual contact is required by Kaya employees and contractors. Whilst all care will be taken by Kaya to reduce the risk of infection, 100% guarantee cannot be given.

f) Strict no-show policy. $35 no show fee will be charged on the next direct debit for all no-shows/late arrivals. Cancellations can occur up to 3 hours prior to the commencement of class. Cancellations received after that time will be considered ‘no-shows’.

WAITLIST PROCESS – IMPORTANT INFORMATION

If you are on a waitlist for a class and you receive an sms/email saying you’ve been bumped in due to a cancellation, this is now your spot in the class and is treated as if you have booked into the class as normal. If you can NO LONGER attend this class you MUST CANCEL your space. Cancellations received less than 3 hours prior to class commencement/late arrivals are considered no-shows and will incur a $35 no-show / late cancellation fee.

If you are on a waitlist for a morning class, ensure you are up early enough for the class OR remove yourself from the waitlist, as you could be bumped in overnight (up until 3hrs prior to the class starting).

 

To cancel your space, simply reply N to the sms you received (if you have enabled sms) OR log in to your KAYA Mindbody account, click: My ‘ACCOUNT’, ‘SCHEDULE’, then cancel your booking.

For PRAHRAN week at a glance timetable Click Here.

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For EMPORIUM week at a glance timetable Click Here.

To learn how to set-up your account, cancel & waitlist for classes click here.

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